Complaints data 12/04/2024 Data about the complaints we resolve each year. Tagged: Complaints data Data centre performance data
Data centre 13/12/2023 Data about organisational performance, complaints and ombudsman decisions. Tagged: Data centre Peformance data Complaints data decision data Research and reports
Preventing complaints 30/11/2023 Guidance and resources which highlight best practice in customer service and the key drivers for complaints Tagged: Preventing complaints Annual complaints data good costs services case studies good complaints handling training and events